01
What we collect and why.
Name, email, billing address and tax number, to take payment and issue a compliant invoice, on the basis of contract and a legal obligation. Card details, handled entirely by Stripe and never seen or stored by us, on the basis of contract. Your brief answers and uploaded material, to produce the pieces, on the basis of contract. Email correspondence, to run the project, on contract and our legitimate interest in keeping a record. Calendar bookings, on your consent given by booking. Measurement cookies, only if you accept the banner, on consent.
02
Processors.
Stripe for payments, EU and United States under standard contractual clauses. Supabase for brief answers and account data, EU or United States under standard contractual clauses. Resend for transactional email, EU and United States. Calendly for bookings, United States under standard contractual clauses. Lovable for hosting, EU or United States under standard contractual clauses. Google Analytics for measurement, only after consent. We do not sell your data and do not share it beyond these processors.
03
Retention.
Invoices and the data on them, 10 years, as Portuguese tax law requires. Brief answers and uploaded material, 24 months after the last delivery, then deleted. Correspondence, 3 years. Bookings, 12 months.
04
Your rights.
Ask for a copy, correction or deletion where we are not required to keep it, object to processing based on legitimate interest, or ask for a portable copy. Write to ana@adslabco.com and we answer within one month. Complaints go to the Portuguese data protection authority, CNPD, at cnpd.pt.
05
Cookies.
Only cookies necessary for the site and for payment, plus measurement cookies that load solely after you accept. Declining leaves the site fully working.